Things I’ve written about
A glimpse of my learnings from UX Design and Research while involved in product development in the digital inclusion space.
The QR code revolution in payments — what’s missing?
Delving into digital payment usage patterns of small vendors, and the role of UX research and design in building financially inclusive products for new smartphone users.
Will standardised icon design increase the adoption of digital payments?
In this article, we talk about Project Pratima, an initiative by the Payments Council of India (PCI) and the importance of standardising the icons used by payment apps in India.